Privacy Policy

Last Updated: September 2026

The Rambling Rose respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect through our website, how we use it, and the choices available to you.

Information We Collect

When you use our website, contact us, or submit an event inquiry, we may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Event date

  • Event location

  • Event type

  • Estimated guest count

  • Questions or event details you provide

  • Booking or payment-related information

We may also automatically collect limited technical information such as browser type, device information, IP address, pages visited, and website usage data.

How We Use Your Information

We may use the information we collect to:

  • Respond to questions or inquiries

  • Check event availability

  • Provide estimates or booking information

  • Coordinate event details

  • Process reservations or payments

  • Communicate important updates

  • Improve our website and services

  • Maintain business and transaction records

  • Protect against fraud, misuse, or security issues

  • Comply with legal obligations

We do not sell your personal information.

Forms & Event Inquiries

Information submitted through website forms is used primarily to respond to your inquiry and help determine availability for your event.

Submitting an inquiry does not create a confirmed reservation.

Payments

If online payments are available, payments may be processed through a third-party payment provider.

The Rambling Rose does not necessarily store complete payment card information.

Payment providers may collect and process information according to their own privacy policies and security practices.

Cookies & Analytics

Our website may use cookies and similar technologies to help the site function properly, understand website traffic, and improve the user experience.

Cookies may collect information about how visitors interact with the website.

Depending on the tools used on the site, you may be able to manage cookie preferences through your browser settings or a cookie preference tool.

Third-Party Services

We may use third-party services for website hosting, forms, analytics, payments, scheduling, email communications, or other business functions.

These providers may receive limited information necessary to perform their services.

Their use of information is governed by their own privacy policies.

Information Sharing

We may share personal information when reasonably necessary to:

  • Provide services you request

  • Work with service providers who support our business

  • Process payments

  • Protect our legal rights

  • Prevent fraud or misuse

  • Comply with applicable laws or legal requests

We do not sell or rent customer information for marketing purposes.

Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, accounting, booking, and customer service purposes.

Security

We take reasonable steps to protect personal information submitted through our website.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update or correct personal information you previously provided.

You may also choose not to submit personal information through the website and instead contact us directly where appropriate.

Children's Privacy

This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, or legal obligations.

Updates will be posted on this page with a revised date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our website contact form.